Your safety is our top priority. Here's how to protect yourself on Herzklopfen and when meeting in person.
Online dating offers wonderful opportunities to make genuine connections. At the same time, it's important to stay alert and trust your gut. We've put together these tips so you can use Herzklopfen with confidence.
Some behaviours can indicate dishonest intentions. Be especially cautious if someone:
Never share bank details, credit card numbers, your home address or copies of personal documents via the platform or with someone you met online. Genuine people will never ask for such things.
Always meet for the first date in a busy, public place — a café, restaurant or park. Tell a friend or family member about your plans: where you're going, who you're meeting and when you expect to be back.
If a profile seems strange or someone is harassing you, use our report feature. Every report is reviewed by our team within 24 hours. Your identity remains completely anonymous.
If something feels wrong, it probably is. Trust your instincts. You don't owe politeness to anyone who makes you uncomfortable — it's always okay to end a conversation or cancel a meeting.
Before meeting someone in person for the first time, we recommend a brief video call. This helps you verify the person's identity and ensures the profile is genuine. Someone who refuses every video call should raise a red flag.
Keep conversations on Herzklopfen until you truly trust the person. Our platform provides protection features like reporting and blocking. On external channels you no longer have that protection.
If you discover a suspicious profile or behaviour that violates our community guidelines, please report it immediately. Together we keep Herzklopfen safe.
Report a profile now